Frequently Asked Questions
Q: What services do you offer?
A: We provide reliable babysitting for special events, including weddings, parties, corporate events, and more. Our services include supervision, engaging activities, and age-appropriate entertainment.
Q: How do I book your services?
A: You can book our services through our website's booking form or by contacting us directly via email or request a quote here.
Q: Are your sitters background-checked?
A: Yes, all our sitters undergo thorough background checks and receive training to ensure the safety and well-being of your children.
Q: What are your rates?
A: Our rates vary based on the event type and duration. We provide customized quotes for your specific needs. Please contact us for a customized quote.
Q: How far in advance should I book?
A: We recommend booking as early as possible to ensure availability, especially for larger events. Ideally, book at least two weeks in advance.
Q: What is your cancellation policy?
A: Cancellations made more than 7 days in advance will receive a 50% partial refund. No refunds will be granted if cancelled prior to 7 days to the event.
Q: Do you provide services for children with special needs?
A: Yes, we strive to accommodate children with special needs. Please provide detailed information when booking so we can ensure the best care.
Q: What areas do you serve?
A: We primarily serve the Nashville area and surrounding regions. We do our best to provide services to areas within 30 miles of Metropolitan Nashville. However, mileage and travel fees will be added to your custom quote. Contact us to confirm availability for your location.
Q: What should I provide for my child during the event?
A: We offer snacks and additional items with our services. We recommend providing any additional items if your child has strong preferences or needs.. Let us know if your child has specific needs.
Q: How can I contact you with additional questions?
A: You can reach us via the contact form on our website or by email. We are happy to answer any further questions you may have.
Babysitters FAQ
Q: What qualifications do your babysitters have?
A: Our babysitters are experienced professionals with backgrounds in childcare. They are also trained in first aid and CPR.
Q: How are babysitters selected?
A: Each babysitter goes through a rigorous selection process, including interviews, background checks, and reference checks to ensure they meet our high standards.
Q: How do babysitters handle emergencies?
A: Our babysitters are trained to handle emergencies calmly and effectively. They follow strict safety protocols and will contact parents and emergency services if needed. All of our babysitters are CPR and first aid certified and often have additional trainings in child safety.
Q: What kind of activities will the babysitter provide?
A: Babysitters will engage children in age-appropriate activities such as games, arts and crafts, and storytelling to ensure they have a fun and enjoyable time. Although technology and television is not our first choice in engaging, we do offer them for longer events upon request.
Q: Are your babysitters comfortable with infants?
A: Yes, many of our babysitters have experience caring for infants and are skilled in feeding, changing, and soothing them. We provide 1 sitter for every 3 infants to ensure quality care.
Q: How do you match a babysitter to my child’s needs?
A: We consider your child's age, interests, and any special requirements to match them with a babysitter who is best suited to their needs.
Q: What happens if the assigned babysitter is unavailable?
A: In the rare case that an assigned babysitter becomes unavailable, we will promptly arrange for a qualified back-up babysitter to ensure your event proceeds smoothly.
Q: Can the babysitter assist with special needs children?
A: Yes, we have babysitters with experience and training in caring for children with special needs. Please inform us of any specific requirements in advance.
Q: How can I provide feedback about a babysitter?
A: We welcome your feedback! You can provide feedback via email or by contacting us directly. Your input helps us maintain our high standards of service.